Welcome to MissionCare at Holyoke
Kyle Bousquet
Administrator
Dear Residents and Family Members,
It is my pleasure to welcome you to MissionCare at Holyoke. Formerly known as Mount Saint Vincent Care Center and the successor to the Farren Care Center program, MissionCare at Holyoke has been part of the iCare Health Network since 2021 and is a specialized long term care center – the only one of its kind in Massachusetts.
We’re Hiring! Click here for an application. Click here for open positions.
MissionCare at Holyoke cares primarily for residents with a dual diagnoses of mental illness and a major medical condition as well as residents with other stigmatizing factors who may be difficult to place in a standard long term care setting or other site of care. Residents are referred to the center for long term care from all around the Commonwealth of Massachusetts and New England. MissionCare’s clinical and behavioral programming is tailored to individuals with these diagnoses and needs.
It is an honor and a privilege to make our residents feel home and bring a person centered approach, coupled with strong community support to ensure they feel warmth and compassion. It is very rewarding and I am proud to be an Administrator and care for our residents everyday with such a great team.
The MissionCare at Holyoke campus was designed to create a welcoming, comfortable atmosphere that contributes to each resident’s ability to enjoy his or her continuing life experience. Located atop the Ingleside section of Holyoke, overlooking the Connecticut River, every floor offers contemporary, comfortable resident rooms along with dining rooms, lounges and activity spaces. Residents also can enjoy the center’s recreational areas and a large, secure outdoor space. A large community room, hair salon and dining room also are on site. Continue reading…
Specialty Services
iCare Health Network Blog
All the latest news, discussion, and updates from the iCare Health Network team!
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Celebrating Social Work Month: Advocacy in Complex Care
March 19, 2026
Social Work Month offers an opportunity to recognize the essential role social workers play within iCare Health Network’s skilled nursing and long-term care centers. Working at the intersection of clinical care and social need, they support residents whose situations are often complex, requiring coordination that extends far beyond the walls of the facility. According to the National Association of Social Workers website, this year’s theme is Social Workers: Uplift. Defend. Transform. Th… -
Touchpoints at Bloomfield Hosts Third Annual St. Patrick’s Day Breakfast for Local Seniors
March 17, 2026
Touchpoints at Bloomfield continued a growing community tradition this week by hosting its Third Annual St. Patrick’s Day Breakfast for local seniors at the Bloomfield Senior Center. The festive morning welcomed approximately 50 members of the community for a warm gathering that combined seasonal food, conversation, and the spirit of the holiday. The event was organized and led members of the center’s dietary and activities teams including Paul DeMaida, Director of Food Service at Touchpo… -
Meet Ashley, Administrator at Westside Care Center. Ashley is passionate about building a welcoming community where residents feel supported, valued, and truly at home. For Ashley, the heart of her work is the close connection she shares with the residents she serves. As she puts it: “My favorite part of the job is the relationships I have built with my residents. My residents are my family, and I am glad to be part of theirs.” -
Expanded Renal Care: On-Site Dialysis Now Operating at Westside and Parkville Care Centers
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iCare Health Network is pleased to announce that with this week’s opening of an on-site dialysis unit at Parkville Care Center in Hartford, both Westside Care Center in Manchester and Parkville are now offering fully operational on-site dialysis units for their short term and long term residents. The opening of these specialized programs represents a significant step forward in expanding access to advanced clinical services within the skilled nursing environment. For residents who require… -
Meet Patrick Neagle, Administrator at Touchpoints at Manchester. Patrick is committed to fostering a supportive environment for both residents and staff, recognizing that strong teamwork is the foundation of exceptional care. Patrick believes one of the most important parts of leadership is simply being present and available for his team, especially during challenging moments. -
Meet Maria Serrano, Administrator at Silver Springs Care Center. With more than 30 years in long-term care, Maria brings deep experience, compassion, and leadership to her role each day. Maria was drawn to the field because of her profound respect for older adults. As she shares: “I entered this field over 30 years ago because I believe our elders are a living library of wisdom.” Over the years, she has remained passionate about helping create an environment where residents can thrive and…
