35 Holy Family Road
Holyoke, MA 01040
413-532-3246

Welcome to MissionCare at Holyoke

Kyle Bousquet

Kyle Bousquet

Administrator

Dear Residents and Family Members, 

It is my pleasure to welcome you to MissionCare at Holyoke.  Formerly known as Mount Saint Vincent Care Center and the successor to the Farren Care Center program, MissionCare at Holyoke has been part of the iCare Health Network since 2021 and is a specialized long term care center – the only one of its kind in Massachusetts.

                      We’re Hiring!              Click here for an application.                Click here for open positions.

MissionCare at Holyoke cares primarily for residents with a dual diagnoses of mental illness and a major medical condition as well as residents with other stigmatizing factors who may be difficult to place in a standard long term care setting or other site of care. Residents are referred to the center for long term care from all around the Commonwealth of Massachusetts and New England. MissionCare’s clinical and behavioral programming is tailored to individuals with these diagnoses and needs.     

It is an honor and a privilege to make our residents feel home and bring a person centered approach, coupled with strong community support to ensure they feel warmth and compassion. It is very rewarding and I am proud to be an Administrator and care for our residents everyday with such a great team.

The MissionCare at Holyoke campus was designed to create a welcoming, comfortable atmosphere that contributes to each resident’s ability to enjoy his or her continuing life experience. Located atop the Ingleside section of Holyoke, overlooking the Connecticut River, every floor offers contemporary, comfortable resident rooms along with dining rooms, lounges and activity spaces. Residents also can enjoy the center’s recreational areas and a large, secure outdoor space. A large community room, hair salon and dining room also are on site. Continue reading…

 



iCare Health Network Blog

All the latest news, discussion, and updates from the iCare Health Network team!

  • Residents and staff across the iCare Health Network celebrated Halloween with costumes, music, decorations and a variety of seasonal activities. Care centers marked the occasion with Halloween parties, festive treats, games and plenty of creative costumes. Residents and staff joined in the fun, with karaoke and singing among the highlights of this year’s celebrations. Halloween is always a popular time of year at iCare’s skilled nursing care centers, giving residents and staff an opp…
  • When the leaves start changing and the air turns crisp here in Connecticut, families naturally begin thinking about how the colder months might affect their loved ones. For folks living in skilled nursing centers, fall and winter can bring extra challenges—things like slippery floors, drier indoor air, seasonal bugs, and breathing difficulties that seem to flare up when the temperature drops. At iCare Health Network, we pay close attention to these seasonal shifts because we know how important…
  • Three iCare Health Network skilled nursing care centers were recognized for their commitment to quality care at the 2026 American Health Care Association and National Center for Assisted Living (AHCA/NCAL) Delivering Solutions Conference. Parkville Care Center in Hartford received the Silver Achievement in Quality Award, becoming one of only two skilled nursing facilities in Connecticut to earn the distinction in 2026. The award recognizes organizations that have demonstrated measurable progress…
  • The outcome is particularly significant given the reckless and unsubstantiated public accusations made against Fresh River Healthcare and its staff. Allegations of widespread care problems and unresolved regulatory concerns were presented publicly without advance communication to facility leadership or an opportunity for the organization to investigate and respond. iCare Health Network strongly disputes the characterization of Fresh River Healthcare presented at the press conference and believes…
  • MissionCare at Bennington residents and staff recently took the stage for the center’s first-ever MissionCare’s Got Talent Show, bringing together an afternoon of music, creativity, humor and some unexpected talents. Residents shared a wide range of skills with the audience, including singing, poetry and flower arranging. One participant put a different kind of talent on display with an impressive Jenga-stacking performance. Several MissionCare staff members also joined the lineup and shared…
  • The sights, tastes and traditions of The Big E came to iCare Health Network this September as residents and staff across the network celebrated “The Big E at the Little i,” a two-week series of recreation programs inspired by New England’s biggest fair. The tradition began years ago at Touchpoints at Manchester, where Recreation Director Melissa Ploszaj and her team developed their own version of The Big E for residents. The program takes residents on a tour of New England, using food, act…
“I cannot say enough wonderful things about the wonderful woman who works at the front desk at MissionCare at Holyoke. Having a family member in a care facility can be an emotional and stressful experience, but every single time we walk through those doors, she greets us with genuine kindness, patience, and a warm smile. She is attentive, organized, and always goes out of her way to make sure our questions are answered and that we feel welcome. Her compassion sets the tone for the entire building, and knowing she is there gives our family a tremendous sense of comfort. She is a true asset to MissionCare, and we appreciate her hard work and caring spirit more than words can express. Having family in such a place can be very overwhelming and hard but knowing there are people there like her make it’s so much easier to accept.”
~ Daughter of Resident via NursingHomes.com (October 2026)
“I would recommend this facility to family and friends. I have been having a wonderful time. The nurses to the CNAs work as a team and that's what matters.”
~ Resident DC (June 2023)
“I moved my mother here in December 2021 after a brief stay in the Boston area. I have been incredibly impressed from my first interactions with Nicole in Admissions (and throughout the admissions process) to my tour with Kyle where it was clear that there is a good, positive energy to this facility (staff was smiling and seemed happy to be there – a great feat, in my opinion, considering all that healthcare workers have been through in the past few years). I continue to be impressed by all of the receptionists, nurses, activity staff, social workers, business manager, etc. Everyone is so on the ball and willing to help…and quickly, when needed. I would highly recommend MissionCare to anyone looking for a safe, positive environment for their loved one.”
~ Wendy K. Slate Berman (March 2022)