35 Holy Family Road
Holyoke, MA 01040
413-532-3246

Welcome to MissionCare at Holyoke

Kyle Bousquet

Kyle Bousquet

Administrator

Dear Residents and Family Members, 

It is my pleasure to welcome you to MissionCare at Holyoke.  Formerly known as Mount Saint Vincent Care Center and the successor to the Farren Care Center program, MissionCare at Holyoke has been part of the iCare Health Network since 2021 and is a specialized long term care center – the only one of its kind in Massachusetts.

                      We’re Hiring!              Click here for an application.                Click here for open positions.

MissionCare at Holyoke cares primarily for residents with a dual diagnoses of mental illness and a major medical condition as well as residents with other stigmatizing factors who may be difficult to place in a standard long term care setting or other site of care. Residents are referred to the center for long term care from all around the Commonwealth of Massachusetts and New England. MissionCare’s clinical and behavioral programming is tailored to individuals with these diagnoses and needs.     

It is an honor and a privilege to make our residents feel home and bring a person centered approach, coupled with strong community support to ensure they feel warmth and compassion. It is very rewarding and I am proud to be an Administrator and care for our residents everyday with such a great team.

The MissionCare at Holyoke campus was designed to create a welcoming, comfortable atmosphere that contributes to each resident’s ability to enjoy his or her continuing life experience. Located atop the Ingleside section of Holyoke, overlooking the Connecticut River, every floor offers contemporary, comfortable resident rooms along with dining rooms, lounges and activity spaces. Residents also can enjoy the center’s recreational areas and a large, secure outdoor space. A large community room, hair salon and dining room also are on site. Continue reading…

 



iCare Health Network Blog

All the latest news, discussion, and updates from the iCare Health Network team!

  • At iCare Health Network, strong outcomes begin with strong systems of care. A recent Heart Failure Program success at Touchpoints at Chestnut reflects how consistent oversight and coordinated planning make a meaningful difference for medically complex residents. A 90-year-old resident with heart failure and atrial fibrillation was admitted for IV antibiotic treatment related to osteomyelitis, requiring a 45-day stay . Throughout his time at Touchpoints at Chestnut, he was supported under our str…
  • Winter wellness is all about staying active, connected, and engaged in the community—and when we learned the East Windsor Senior Center has an active hiking group, it was an easy yes.   Last week, Touchpoints at Chestnut Administrator Sarah Krebs, LNHA and Transitional Care CHF Nurse Mirja Tupas, RN joined 20 local seniors for a three-mile walk at Dart Hill Linear Park.   This wasn’t a heart health presentation. It was walking side by side as neighbors—sharing stories, experience, and a …
  • Today we join in celebrating Activities Professionals Day, a special annual recognition of the dedicated Therapeutic Recreation, Life Enrichment, and Activities teams across iCare Health Network — the creative hearts behind so many meaningful, joyful, and wellness-focused experiences for our residents. Quality of life is shaped not just by clinical care, but by connection, engagement, laughter, and purpose. Our Activities Professionals bring these elements to life every day, curating programs …
  • On Main Street in the Warehouse Point section of East Windsor, one building has quietly mirrored the changing needs of its community for more than half a century. Known today as Touchpoints at Chestnut, the facility’s history stretches back to a time when caring for seniors looked very different. Public records and archival references indicate that by the early 1960s, the property was operating as D’Amore Rest Haven, a small rest home serving older adults in the neighborhood. Period adverti…
  • On Martin Luther King, Jr. Day, let us pause not only to remember history, but to recommit ourselves to the everyday work of dignity: caring for people as whole human beings, listening with humility, and building trust across differences. This type of service isn’t an abstract idea—it’s measured in small, consistent actions: patience, respect, advocacy, and the belief that every life has equal worth. Dr. King’s words continue to challenge us to see our shared responsibility to one anothe…
  • Through December, members of the iCare Health Network leadership team traveled together to visit each care center to experience the holiday magic on display as part of iCare’s annual Lobby Decorating Contest. This year’s theme—Santa’s Workshop—transformed lobbies into busy North Pole scenes filled with elves at work, toy-making stations, twinkling lights and Christmas cheer. The care center teams brought the theme to life through creative decorations„ festive music, themed treats…
“I would recommend this facility to family and friends. I have been having a wonderful time. The nurses to the CNAs work as a team and that's what matters.”
~ Resident DC (June 2023)
“I moved my mother here in December 2021 after a brief stay in the Boston area. I have been incredibly impressed from my first interactions with Nicole in Admissions (and throughout the admissions process) to my tour with Kyle where it was clear that there is a good, positive energy to this facility (staff was smiling and seemed happy to be there – a great feat, in my opinion, considering all that healthcare workers have been through in the past few years). I continue to be impressed by all of the receptionists, nurses, activity staff, social workers, business manager, etc. Everyone is so on the ball and willing to help…and quickly, when needed. I would highly recommend MissionCare to anyone looking for a safe, positive environment for their loved one.”
~ Wendy K. Slate Berman (March 2022)